PRIVACY POLICY
This privacy policy applies between you, the User of this Website, and Wignalls Services Limited, the owner and provider of this Website. Wignalls Services Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website and to any services delivered by the Wignalls group. Please read this privacy policy carefully.
Definitions and interpretation
- In this privacy policy the following definitions are used:
Data
Collectively all information that you submit to Wignalls Services Limited via the Website or through our professional services. This includes personal Data as defined in the Data Protection Laws.
Data Protection Laws
Any applicable law relating to the processing of personal Data including the UK GDPR and the Data Protection Act 2018.
GDPR
The UK General Data Protection Regulation.
Wignalls Services Limited, we, or us
Wignalls Services Limited, a company incorporated in England and Wales with registered number 12590123 whose registered office is at 311 Hesketh Lane Tarleton Lancashire PR4 6RJ.
This privacy policy also covers processing undertaken by Wignalls Commercials Limited and Wignalls Planning Limited which operate as part of the Wignalls group.
User or you
Any third party that accesses the Website and is not employed by Wignalls Services Limited or providing services to Wignalls Services Limited in connection with the Website.
Website
The website www.wignalls.land and any sub domains unless expressly excluded.
- In this privacy policy unless the context requires otherwise a. the singular includes the plural and vice versa b. references to clauses are to clauses of this privacy policy c. a reference to a person includes firms, companies, trusts, partnerships and public bodies d. including means including without limitation e. reference to any statutory provision includes any amendment or re enactment f. headings do not affect interpretation.
Scope of this privacy policy
- This privacy policy applies only to the actions of Wignalls Services Limited and Users with respect to the Website and our services. It does not extend to any third party websites that may be accessed from this Website.
- For the purposes of the Data Protection Laws Wignalls Services Limited is the data controller. This means we determine how your Data is processed.
Data collected
- We may collect the following Data from you in accordance with this privacy policy
a. name
b. contact details such as address email and telephone number
c. information provided in enquiry forms valuation instructions planning applications or sales and lettings enquiries
d. property details relating to instructions you give us
e. demographic information such as postcode and preferences
f. technical information about your use of the Website such as IP address browser type and access times.
We do not store payment card details.
How we collect Data
- We collect Data in the following ways
a. Data is given to us by you
b. Data is collected automatically when you use the Website. Data given to us by you
- Wignalls Services Limited collects Data when
a. you contact us through the Website telephone email post or in person
b. you request or receive professional services such as valuations planning advice sales and lettings agency consultancy or related services
c. you subscribe to updates news or marketing material
d. you complete forms required for planning applications valuations property sales or management.
Data collected automatically
- When you access the Website we automatically collect technical Data including
a. IP address
b. dates and times of access
c. pages visited and interactions with Website content.This supports Website performance monitoring and security.
Our use of Data
- Data may be used for
a. delivering professional services including valuations planning consultancy estate agency property management and related tasks
b. internal record keeping
c. compliance with legal and regulatory requirements including RICS CAAV Planning Portal and HMRC obligations
d. improving our services
e. communicating with you regarding instructions updates and marketing where permitted
f. client onboarding and anti money laundering compliance. - We use your Data where necessary for our legitimate business interests. You may object to this in certain circumstances.
- For direct marketing by email we rely on your consent or soft opt in where applicable
a. soft opt in applies where you have previously contacted us and we are marketing similar services
b. for any other electronic marketing we will obtain explicit consent
c. you may withdraw consent at any time. - When you enter into a contract for services with us processing will be necessary for the performance of that contract.
Who we share Data with
- We may share your Data with
a. Wignalls Commercials Limited and Wignalls Planning Limited to deliver group services
b. employees agents and professional advisors including solicitors barristers accountants ecologists architects and other consultants where relevant to your matter
c. statutory bodies such as planning authorities HMRC and the Valuation Office Agency
d. software providers used for secure document storage and communication.
Sharing is undertaken only where necessary for service delivery or legal compliance.
