Search “chartered surveyor Preston” and you’ll get a page of results that all look fairly similar — RICS logos, promises of fast turnaround, competitive quotes. Most buyers have no real way to tell these companies apart, and end up choosing on price or whoever answers the phone first. That’s a reasonable enough approach for choosing a plumber. It’s not a great one for choosing the person whose report you’re relying on to make a six-figure decision.
Here’s what’s actually worth checking.
A good surveyor will ask you questions before recommending a survey level, not just quote whichever one is most profitable. If you describe a Victorian terrace with a bit of visible damp staining and get offered a Level 1 Condition Report without any follow-up questions, that’s worth noticing. Equally, if every enquiry gets pushed straight to the most expensive Level 3 Building Survey regardless of the property, that’s worth noticing too. The right answer depends on your specific property — Level 1, 2 and 3 surveys genuinely serve different situations, and a surveyor who takes the time to match the level to the property is generally one worth trusting with the rest of the process.
A written report is only half the service. Ask whether you’ll be able to speak to the surveyor directly afterwards to talk through findings — particularly anything flagged amber or red — rather than being left to interpret technical language alone. This matters more than it sounds: the difference between “there’s evidence of historic movement, likely stabilised” and “there’s a serious structural problem” is significant, and you want to be able to ask a real person which one applies to you.
If you’re in a chain, timing matters as much as quality. Ask directly how long the inspection typically takes to book from enquiry, and how long the report takes to land after that. A survey that’s technically excellent but arrives after your mortgage offer deadline has passed isn’t much use to you.
A firm that answers these clearly and specifically — rather than with generic reassurance — is generally the one worth booking.
If you’re weighing up surveyors in Preston, get in touch and put these exact questions to us. We’d rather earn the booking by answering them properly than by being the cheapest name on the page.
© Wignalls Chartered Surveyors 2026
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